Solvi Porta

Terms & Conditions

Please read these Terms and Conditions carefully before using our services.

Interpretation and Definitions

Definitions

• Company: Refers to Solve Printer.
• Service: Refers to our website and technical support services.
• Device: Any device such as a computer, printer, mobile phone, or tablet used to access our services.
• You: The individual or entity using our services.
• Service Provider: Third-party vendors who assist in delivering our services.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

You must be at least 18 years old to use our services.

Services

Solve Printer provides independent third-party technical support services for printers and related devices. We are not affiliated with any brand, manufacturer, or official service provider.

User Responsibilities

• Provide accurate and complete information when requesting services.
• Ensure you have authorization to access and use the device.
• Cooperate with our technicians during troubleshooting and support sessions.

Payments

All services may be subject to applicable fees based on the selected plan or service. Payments must be made using approved payment methods. Subscription plans, if applicable, will renew automatically unless canceled.

Cancellation and Refund Policy

Eligibility for Refund

• If the service was not delivered as promised.
• If technical issues remain unresolved despite our support efforts.

Refund Process

• Requests must be submitted within 7 days of service completion.
• Contact us at info@solveprinter.com with relevant details.
• Approved refunds will be processed within 14 business days.

Non-Refundable Cases

• Services successfully completed as agreed.
• Issues caused by third-party software, hardware, or user negligence.

Limitation of Liability

Solve Printer shall not be held liable for any indirect, incidental, or consequential damages, including data loss, business interruption, or device malfunction arising from the use of our services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

Termination

We reserve the right to suspend or terminate access to our services at any time if these Terms are violated.

Privacy

Your use of our services is also governed by our Privacy Policy. We take reasonable measures to protect your personal information.

Changes to Terms

We may update these Terms at any time. Continued use of our services after changes means you accept the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws.

Contact Us

If you have any questions regarding these Terms, please contact us:

• Email: info@solveprinter.com